TWELPFORCE
Today, the idea of “Twitter-based customer service” is nothing new.
But in 2009, it not only changed Best Buy’s business, it changed the way other major brands viewed the basic core functionality of Twitter.
Today, the idea of “Twitter-based customer service” is nothing new.
But in 2009, it not only changed Best Buy’s business, it changed the way other major brands viewed the basic core functionality of Twitter.